Privacy Policy
Surrvo (www.surrvo.com) is a survey platform operated by Transform Technology NZ Ltd (TTech). We provide secure online survey hosting services for individuals, businesses, and organizations.
The individual or organization that creates a survey ("Survey Creator") is responsible for deciding what information is collected and how it is used. Surrvo acts as the platform provider and securely hosts survey data on behalf of the Survey Creator.
You may choose to complete a survey anonymously or provide personal information if requested by the Survey Creator.
Important Security Warning
- Do Not Share Financial Information: Surrvo is not designed to collect credit card numbers, bank account details, passwords, government identification numbers, or other highly sensitive financial information. If a survey requests this information, do not provide it.
- Verify Before Submitting: Please verify the identity and legitimacy of the individual, business, or organization conducting the survey before sharing personal information.
- Report Misuse: If you believe a survey is fraudulent, misleading, or requesting inappropriate information, please contact us immediately.
Information We Collect
Depending on how a survey has been configured, the following information may be collected:
- Survey Responses: Information and answers you voluntarily provide when completing a survey.
- Personal Information: Details such as your name, email address, phone number, or other information requested by the Survey Creator.
- Session Information: Technical information used to prevent duplicate submissions and maintain survey integrity.
- Cookies: Cookies used for session management, website security, and improving the user experience.
How We Use Information
- To collect and deliver survey responses to the Survey Creator.
- To prevent duplicate survey submissions.
- To maintain platform security and reliability.
- To improve the functionality and performance of our services.
- To manage user sessions and enhance the website experience.
Your Privacy Rights
Depending on your location and applicable privacy laws, you may have rights relating to your personal information, including the right to request access, correction, or deletion of your data.
Since survey data is controlled by the Survey Creator, requests relating to survey responses should generally be directed to the Survey Creator. Where appropriate, Surrvo may assist in forwarding requests.
If you submit a survey anonymously and provide no identifying information, it may not be possible to locate, modify, or delete your individual response.
Data Security
We use reasonable technical and organizational safeguards to help protect information from unauthorized access, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
Data Storage and Retention
Survey data may be stored on secure cloud infrastructure located in New Zealand or other countries where our service providers operate.
Information is retained for as long as required by the Survey Creator or as necessary to comply with legal obligations and platform requirements.
Cookies
Surrvo uses cookies and similar technologies to manage sessions, improve security, and provide a better user experience. You may disable cookies in your browser settings; however, some features of the website may not function correctly.
Third-Party Services
We may use trusted third-party service providers for hosting, analytics, security monitoring, and other operational purposes. These providers are required to protect information in accordance with applicable privacy laws.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy or wish to report misuse of the platform, please contact:
Transform Technology NZ Ltd (TTech)
Platform: Surrvo
Website:
www.surrvo.com
Email: contact@ttech.co.nz
Effective Date: October 3, 2026